Private Policy
When you visit the AU website, the only personal information AU collects about you is the information you voluntarily provide through our online inquiry or application forms. Any personally identifiable information collected about you on this website is used by AU to contact you about the university’s programs, administer your application to the university, and provide additional information as needed, potentially including contact via phone or email.
AU will not release, sell, rent, or trade your personal information gathered on the website to any third party for the promotion of other services or products.
AU will collect anonymous non-personally identifiable information about your website visit through pixel tags, sometimes known as cookies. These tags help us track information about your visit and are used to deliver banner advertisements to you on the Internet.
How we treat your personal information as a prospective student:
As a prospective student, your email address and other personal information will never be shared with third parties. Your assigned AU Enrollment Counselor and other departments in the university will use your email address and other personal information to provide you with the information you request about your degree program of interest, fees, financial aid, and any other topics pertaining to enrollment in the university.
If you apply or enroll as a AU student, AU uses passwords to protect the privacy of applicants and students who use personalized areas of its sites. The highest level of security is used for storing information (SSL encryption). AU staff monitors the sites for technical reliability.
How we treat your personal information as a student:
As a AU student, your personal information (including email address) may be shared with third-party learning resources, assessment sites, and other external vendors who support the academic programs. These vendors are obligated through their agreements with AU to maintain the privacy of AU students. Student directory information may be shared with outside institutions and corporations.
AU Opt-Out Policy:
At any time, you have the option and the right to request that AU discontinue further communications via email, phone, or direct mail.
To opt out by postal mail, send a written request containing your name and mailing address to:
Austin University
ATTN: Enrollment Department
5000 Executive Pkwy
San Ramon, CA 94583
To opt out by phone:
Call the AU Enrollment Department at +1-925-272-7370
To opt out via AU’s website:
Please send your request via email to unsubscribe@austin.university
FERPA Compliance:
AU complies with the protections established under the Family Education Rights and Privacy Acts of 1974 (FERPA). FERPA is a federal law designed to protect the privacy of student education records. FERPA governs the release of education records and access to education records.
The FERPA policy is intended to ensure students have the right to inspect and review their education records; the right to amend their education records as appropriate; and the right to control access to their education records. Students have the right to: (1) inspect and review their education records, (2) request amendment to their education records, (3) consent to disclosures of non-directory information, except to the extent that FERPA authorizes disclosure without consent, and (4) file a complaint with the U.S. Department of Education concerning alleged failures by AU to comply with FERPA requirements.
Students have the right to request that their records be amended if they believe the content is inaccurate, misleading, or in violation of their privacy rights. Student directory information may be shared with outside institutions and corporations.
For details about AU’s policy on the use of student information and the procedures AU has established in accordance with FERPA, please see the AU Student Handbook.
Students who do not wish to be listed in the student directory or to be included on AU mailing lists may send their request via email to unsubscribe@austin.university